1. Scope

The following T&Cs apply to all orders placed via our online shop. 

2. Purchase

The purchase is concluded with Special One Cards (SOC).

The display of products within the online shop constitutes a binding offer on our part to enter into a purchase vis-à-vis the items. You may place our products in your basket without obligation and amend your entries at any time prior to submitting a binding order by using the correction facilities that are provided for this purpose and explained during the ordering process. The purchaset is formed by clicking on the order button which indicates your acceptance of our offer concerning the goods contained in your basket. Once you have sent your order you will immediately receive a confirmation via e-mail.

3. Delivery conditions

Delivery costs are added to the product prices as displayed. Delivery charges are explained within individual product offers.

4. Payment

The following payment methods are available in our online shop: Credit card, PayPal and Online Bank Transfer.

5. Retention of title

The goods shall remain our property until full payment is made.

6. Damage during delivery

If the goods are delivered with obvious damage caused during delivery, please report the defect to the carrier and notify us without delay. 

7. Warranty and guarantees

We are under a legal duty to supply products that are in conformity with this terms. For consumers, statutory warranty rights governed by the law of the country where the consumer has his habitual residence apply. Information on any additional guarantees and their precise conditions that may apply can be found next to the product and on specific information pages in the shop, if applicable.

8. Liability

We shall in any case be liable without limitation for claims due to damages that have been caused by us, our legal representatives or legal agents

– for injury to life, limb or health;

– for deliberate or grossly negligent breach of duty;

– for guarantee commitments, where agreed;

– towards consumer.

Except these cases, our civil law liability is limited to the foreseeable and direct damages at the time of contract conclusion.

9. Online dispute resolution

The European Commission provides a platform for online dispute resolutions (ODR) which can be accessed at [https://ec.europa.eu/consumers/odr/](https://ec.europa.eu/consumers/odr/).

In order to settle disputes arising from a contractual relationship with a consumer or from whether such a contractual relationship exists at all, we will participate in dispute settlement proceedings before a consumer dispute resolution body. Consumers can contact their national European Consumer Centre in this regard. The respective contact details of the individual ECCs can be found at [https://www.evz.de/en/alternative-dispute-resolution/adr-in-europe/](https://www.evz.de/en/alternative-dispute-resolution/adr-in-europe/).